![]() If you use Microsoft Office, please change your default browser to Internet Explorer temporarily before the next step. ![]() (A) Download a fresh installer for Firefox to a convenient location: It's not essential to uninstall Firefox, but you can if you like, saying No to any request about removing personal data. As described below, this process does not disturb your existing settings. It's not about your settings, it's about making sure the program files are clean (no inconsistent or alien code files). Click "Start in Safe Mode" ( not Refresh).
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